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Privacy & Security

Rose Brand’s policy is to respect and protect the privacy of our visitors. This statement tells you how we collect information from you and how it is stored and disseminated.

By visiting RoseBrand.com, you are accepting the practices described below.

  • RoseBrand.com is wholly committed to protecting the privacy of both browsers and purchasers of this web site.
  • Payment details such as a credit card number are transmitted by using Secure Sockets Layer (SSL) which encrypts information you’ve input. The payment information is also stored encrypted in our database (not as human-readable text).
  • We use cookies in order to allow shopping carts to be saved across browsing sessions and we may store data that you enter on the web site for completing a transaction (e.g. email address, postal address, credit card information, etc.). Cookies may also be used by third party affiliated companies such as Google, in order to understand shopping patterns and/or to offer customized marketing materials to groups of users that we feel may be interested in specific products.
  • We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent. We may be required to disclose personal information to third parties in order for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services.
  • We send emails to our customers for transactional purposes (order confirmation, shipping confirmation, etc.). We may also send our newsletter via email, which may include information regarding new products, promotions, case studies, invitations and more, unless a user has explicitly opted-out either during registration on our web site, during a call with our phone reps, or by clicking a link at the bottom of one of our newsletters. Canadian users must actively opt-in if they desire to receive newsletter emails.
  • We also look at log files to gather anonymous statistics on how customers are browsing our site, in order to make the site easier to use and to correct any errors that may exist (e.g., keywords that are being searched on that do not return any results).
  • Please note calls into our 800 number and contact with our online chat service may be monitored and recorded for quality assurance purposes.
  • The Website does not knowingly collect information online from children under 13. We value our relationship with our customers and we are committed to responsible information-handling practices.
  • Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page. Alternatively you can opt out of a third party vendor's use of cookies by visiting the Network Advertising Initiative opt out page.
  • We may revise or update this policy if our practices change - please refer back to this page for the latest information and the effective date of any changes.
If you feel that we are not abiding by this privacy policy, or if you would like to change/correct any data we have about you, you should contact us immediately via telephone at 800-223-1624 or via email at info@ RoseBrand.com