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Please note that our NJ warehouse will be closed on 6/19. Orders that would have shipped from NJ on that day will instead ship on the following day. Please call 800-223-1624 if you need further information. Thank you.  

Warranty For Sewn Goods

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Rose Brand Wipers, Inc., doing business as Rose Brand, warrants that any custom sewn scenery pieces manufactured and sold by us will be of the kind and quality described in our sales confirmation and invoice and will be free of defects in workmanship, including stitching. Furthermore, the fabric(s) used to construct the sewn pieces meet industry standards for woven or knitted textiles.

Any claim of our failure to conform to this warranty must be submitted within one year from the date of shipment, that is, the invoice date. Rose Brand shall, upon notification thereof and substantiation that the purchase price for the goods has been paid in full, that the goods have been stored, installed, maintained, and operated in accordance with Rose Brand’s recommendations and standard industry practice, and that no modifications, substitutions, or alterations have been made to the goods, correct such defect by suitable repair or replacement.

This warranty does not cover the shrinking or stretching of the fabric due to changes in the temperature and humidity levels of the space in which they are hung.

The warranty does not apply to unusual, unique, untested or unconventional use and applications. The warranty does not apply to goods and/or services involving non-standard design.

This warranty is exclusive and is in lieu of any warranty of merchantability, fitness for a particular purpose or other warranty of quality, whether expressed or implied. Correction of non-conformities as provided above shall constitute fulfillment of all liabilities of Rose Brand to the purchaser, whether based on contract, negligence, strict tort, or otherwise.

In New York City only , Rose Brand’s warranty of compliance with existing flame retardancy requirements is extended for a period of three (3) years from the date of manufacture (invoice date). If clean and unaltered draperies are judged inadequately flame resistant, Rose Brand will be responsible for remedial action.

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